Lyka's Resume

Professional Summary

A flexible digital creative with a broad skill set in social media management, digital marketing, and web design and development. I’m ready to jump in and get things done. I don’t just focus on one thing, I help businesses grow by supporting different digital areas depending on what’s needed most.

Skills

Social Media Management (FB, IG, TikTok, Twitter, LinkedIn)
General Administration: Data Entry, File Management, Online Research, Email Handling
Content Creation, Caption Writing & Scheduling
SEO Basics & Analytics
Canva, Figma, CapCut for Visual Content
WordPress Management, Funnels & Landing Page Building
HTML, CSS & Responsive Web Design

Work Experience

Marketing and Administrative Support
- Manage and organize email communications, inquiries, and follow-ups to support daily operations and client relations
- Create visually engaging social media posts and marketing materials, including graphics, captions, and short-form video reels
- Design menus and recipe visuals for events, promotions, and brand campaigns
- Edit and optimize video reels for social media platforms to improve reach and engagement
- Send monthly email newsletters, including content creation, basic design, and distribution
- Conduct lead research and data organization to support marketing campaigns, outreach, and sales efforts
Raven's Reserve | July 2025 - January 2026 | Remote
Social Media Outreach
- Connect with target audiences, influencers, and communities via DMs, and comments
- Build relationships to boost engagement, brand awareness, and follower growth
- Respond to messages, inquiries, and mentions in a timely and professional manner
- Collaborate with the team to qualify leads and support campaign goals
- Track outreach activity and report performance daily
- Manage online inquiries and forward qualified leads
The Ion Method | July 2024 - January 2026 | Remote
Administrative and Marketing Support
- Manage marketing and administrative support by handling email and chat inquiries through Instagram and Facebook pages
- Create, schedule, and publish social media posts to promote tours, flights, and travel packages
- Respond to customer inquiries in real time, provide package details, and assist with bookings and confirmations
- Book flights, tours, and accommodations while coordinating schedules, payments, and client preferences
- Maintain accurate records of bookings, leads, and customer information for smooth operations
- Support sales and marketing efforts through lead follow-ups, promotions, and customer engagement
Besa Travel and Tours | August 2024 - December 2025 | Remote
Business Development Representative
- Identify and qualify leads through LinkedIn (Sales Navigator)
- Conduct outreach to potential clients via linkEd messages or referrals
- Scheduled an appointment
- Collaborate with marketing to align campaigns and messaging
- Track outreach activity and report performance daily
- Provide feedback to improve outreach strategies and client approach
Pangea Technologies, LLC | February 2024 - March 2025 | Remote
Appointment Setter
- Conduct outbound calls to prospects from lead lists or CRM
- Qualify leads based on predefined criteria
- Maintain call logs, follow-ups, and CRM records
- Handle objections and answer basic questions about services
- Meet daily/weekly call and appointment targets
Patriot Roofing, LLC | February 2024 - March 2025 | Remote
E-commerce Graphic Designer & Operations Specialist
- Manage an e-commerce printing business on Shopee, overseeing daily operations and order fulfillment
- Design custom stickers, souvenirs, and a wide range of personalized print products for different client needs
- Create product mockups, listings, and descriptions to improve visibility and sales on the online store
- Handle customer inquiries, order processing, and transaction management from purchase to delivery
- Manage Facebook posting and promotions to market products, announce offers, and engage customers
- Coordinate printing, quality checking, packaging, and shipping to ensure timely and accurate order delivery
Printcraft Creation ( E-commerce) | November 2023 - December 2024 | Remote
Financial Consultant
- Assess client financial needs, goals, and risk tolerance
- Recommend suitable investment, insurance, and savings plans
- Educate clients on financial products and strategies
- Prepare financial plans and conduct regular portfolio reviews
- Maintain strong client relationships through follow-ups and support
- Stay updated on market trends and product updates
- Achieve sales targets and ensure compliance with financial regulations
Pru Life UK | September 2019 - March 2023 | Hybrid
ESL Tutor
- Teach English grammar, vocabulary, pronunciation, and conversation skills
- Prepare lesson plans based on student level and goals
- Conduct one-on-one online class
- Assess student progress and provide feedback
- Create interactive and engaging learning materials
- Stay updated on market trends and product updates
- Encourage speaking confidence and cultural understanding
N.T. Language Inc. | April 2020 - May 2021 | Remote
ESL Tutor
- Teach English grammar, vocabulary, pronunciation, and conversation skills
- Prepare lesson plans based on student level and goals
- Conduct one-on-one online class
- Assess student progress and provide feedback
- Create interactive and engaging learning materials
- Stay updated on market trends and product updates
- Encourage speaking confidence and cultural understanding
Magsaysay Human Language Institute | January 2020 - March 2021 | Remote
Appointment Setter
- Conduct outbound calls to prospects from lead lists (circle, expired and fsbo prospect)
- Qualify leads based on predefined criteria
- Maintain call logs, follow-ups, and records
- Handle objections and answer basic questions about services
- Book an appointment or atleast nurture leads
- Meet daily/weekly call and appointment targets
Callstar | September 2020 - November 2020 | Remote
General Administrative Staff
- Manage emails, calendars, and reception tasks
- Handle data entry, file organization, and document preparation
- Assist with report generation and basic bookkeeping
- Handling social media (posting, inquiries and make an appointment)
- Perform online research and general office support duties
- Conduct an orientation and meetings
- Setting an appointment
PAD Foundation, Inc. | July 2017 - December 2020 | Muntinlupa City
Data Encoder
- Input production data (e.g., quantity, time logs, materials used) into systems
- Verify accuracy of encoded information from production forms or reports
- Maintain and update daily production records and logs
- Coordinate with production staff to ensure timely and correct data submission
- Generate summaries and reports for supervisors or management
- Ensure data confidentiality and proper document filing
- Identify and report inconsistencies or missing entries
Baxter Health Philippines, Inc. | February 2013 - July 2013 | Laguna
Quality Control/ Vendor Management Officer
- Inspect incoming raw materials and finished electronic products for quality compliance
- Conduct product testing based on industry and company standards
- Document defects, generate quality reports, and recommend corrective actions
- Evaluate and monitor vendor performance (quality, delivery, compliance)
- Coordinate with suppliers on quality issues and improvement plans
- Maintain QC checklists, SOPs, and inspection records
- Support audits and ensure adherence to production and quality standards
Cronics Inc. | January 2012 - June 2012 | Laguna

Education

Bachelor of Science in Information Technology

AMA Campus Calamba Branch – 2008–2010

Certifications

Java Programming | Joysis Tech Voc Inc. | 2025
Event Management | TeleCall Institute of Technology | 2024
Full-Stack Web Development | Kodego 2023
Contact Center Services | TeleCall Institute of Technology | 2023
Creative Web Design | TeleCall Institute of Technology | 2022
General Virtual Assistant | Lejit Online Academy | 2021
Japanese Language Course N5-N4 Level | TESDA | 2017

Language

Filipino Laguange
English Language
Japanese Language

Tools

Administration: Google Suites, Follow Up Boss, Slack, Zoom, Notion, Trello
Social Media: Meta Business Suite, Canva, Metricool, Social Media Insights, Hootsuite/Buffer, IG, FB, LI, Tiktok
Digital Marketing: GHL, Mailchimp, System.io, Meta Ads, Zapier/Make, AI Tools
Video Editing: Capcut, Mobile Apps
Web Design: Figma, Canva
Web Development: VS Code, Git & GitHub, Wordpress/Wix